Privacy Policy

At EPIC & VEDIC, we value your trust and respect your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, purchase our products, or interact with us.

1. Information We Collect

  • When you use our website, we may collect the following information:
  • Personal Information: Name, email address, phone number, billing/shipping address.
  • Payment Information: Processed securely through third-party gateways (e.g., Razorpay). We do not store your card or banking details.
  • Order Details: Product purchased, order history, and transaction details.
  • Order Details: Product purchased, order history, and transaction details.
  • Technical Information: IP address, browser type, device information, and cookies for site functionality and analytics.

2. How We Use Your Information

  • We use your information to:
  • Process and deliver your orders.
  • Provide order confirmations, shipping updates, and customer support.
  • Improve our website, products, and customer experience.
  • Send promotional updates (only if you subscribe).
  • Comply with legal or regulatory requirements.

3. Sharing of Information

  • We do not sell or trade your personal data. However, we may share limited information with:
  • Delivery partners (for shipping your orders).
  • Payment gateways (for secure transaction processing).
  • Legal authorities (if required by law).
  • Delays due to courier, logistics issues, or unforeseen circumstances are beyond our control.

4. Data Security

  • We use industry-standard security measures to protect your information.
  • While we take precautions, no online transmission or storage system is 100% secure.

5. Cookies

  • Our website uses cookies to enhance browsing, remember preferences, and analyze traffic.
  • You can disable cookies in your browser settings, but some site features may not work properly.

6. Your Rights

  • You have the right to:
  • Access, update, or correct your personal information.
  • Request deletion of your data (subject to order and legal requirements).
  • Opt-out of marketing communications at any time.

7. Third-Party Links

  • Our website may contain links to third-party sites (e.g., blogs, social media). We are not responsible for the privacy practices of these external websites.

8. Policy Updates

  • We may update this Privacy Policy from time to time. Changes will be reflected on this page with the updated date. Continued use of our website implies acceptance of the revised policy.

11. Contact Us

  • For any privacy-related questions or requests, please contact us
  • Email: info@epicandvedic.com
  • Phone/WhatsApp: +91 7977564484