Terms & Conditions
1. General Information
- This website is owned and operated by Epic and Vedic Herbals LLP.
- These Terms & Conditions govern your use of our website, products, and services.
- By placing an order, you acknowledge that you have read, understood, and agreed to these terms.
2. Product Information
- We currently sell one product: Epic and Vedic Ubtan Body & Face Wash.
- All product details, benefits, and usage instructions are provided on our website.
- We strive to ensure product descriptions and images are accurate, but minor variations may occur.
3. Orders & Payments
- Orders can be placed directly through our website using WooCommerce.
- Payments are processed securely via Razorpay.
- All prices are inclusive of 18% GST.
- Orders will be confirmed only after successful payment.
4. Shipping & Delivery
- We partner with trusted logistics providers for delivery.
- Delivery timelines may vary depending on your location.
- Customers will receive order confirmation and tracking details via email/WhatsApp.
5. Returns & Refunds
- Due to the personal care nature of the product, returns are accepted only if the product is damaged, leaked, or defective at the time of delivery.
- Refunds (if applicable) will be processed within 7–10 business days after approval.
- Please review our detailed Return Policy for more information.
6. User Responsibilities
You agree to use our website only for lawful purposes.
You shall not misuse the website for fraudulent transactions or spreading harmful content.
You must provide accurate details during checkout (name, address, contact, payment info).
7. Intellectual Property
All content, images, logos, and product details on this website are the property of Epic and Vedic Herbals LLP.
Unauthorized use, copying, or reproduction of our content is strictly prohibited.
8. Limitation of Liability
- Delays in delivery caused by courier/logistics partners.
- Reactions or side effects due to misuse of the product. (Always follow usage instructions provided).
- Technical errors on the website beyond our control.
9. Privacy Policy
Your personal information (name, phone, email, address) will be used only for order processing and delivery.
We do not sell or share customer data with third parties except for delivery partners.
Please review our Privacy Policy for full details.
10. Modifications
Epic and Vedic Herbals LLP reserves the right to update or modify these Terms & Conditions at any time without prior notice.
Continued use of the website after changes implies acceptance of the updated terms.