Terms & Conditions
Welcome to Epic and Vedic Herbals LLP. By accessing or purchasing from our website, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services.
1. General Information
- This website is owned and operated by Epic and Vedic Herbals LLP.
- These Terms & Conditions govern your use of our website, products, and services.
- By placing an order, you acknowledge that you have read, understood, and agreed to these terms.
2. Product Information
- We currently sell one product: Epic and Vedic Ubtan Body & Face Wash.
- All product details, benefits, and usage instructions are provided on our website.
- We strive to ensure product descriptions and images are accurate, but minor variations may occur.
3. Orders & Payments
- Orders can be placed directly through our website using WooCommerce.
- Payments are processed securely via Razorpay.
- All prices are inclusive of 18% GST.
- Orders will be confirmed only after successful payment.
4. Shipping & Delivery
- We partner with trusted logistics providers for delivery.
- Delivery timelines may vary depending on your location.
- Customers will receive order confirmation and tracking details via email/WhatsApp.
5. Returns & Refunds
- Due to the personal care nature of the product, returns are accepted only if the product is damaged, leaked, or defective at the time of delivery.
- Refunds (if applicable) will be processed within 7–10 business days after approval.
- Please review our detailed Return Policy for more information.
6. User Responsibilities
- You agree to use our website only for lawful purposes.
- You shall not misuse the website for fraudulent transactions or spreading harmful content.
- You must provide accurate details during checkout (name, address, contact, payment info).
7. Intellectual Property
- All content, images, logos, and product details on this website are the property of Epic and Vedic Herbals LLP.
- Unauthorized use, copying, or reproduction of our content is strictly prohibited.
8. Limitation of Liability
- Epic and Vedic Herbals LLP is not responsible for:
- Delays in delivery caused by courier/logistics partners.
- Reactions or side effects due to misuse of the product. (Always follow usage instructions provided).
- Technical errors on the website beyond our control.
9. Privacy Policy
- Your personal information (name, phone, email, address) will be used only for order processing and delivery.
- We do not sell or share customer data with third parties except for delivery partners.
- Please review our Privacy Policy for full details.
10. Modifications
- Epic and Vedic Herbals LLP reserves the right to update or modify these Terms & Conditions at any time without prior notice.
- Continued use of the website after changes implies acceptance of the updated terms.
11. Contact Us
- For any queries, concerns, or support, you can reach us
- Email: info@epicandvedic.com
- Phone/WhatsApp: +91 7977564484